Terms & Conditions
Welcome to ZeroMarkup.pk. By accessing or using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before placing an order.
1. Website Usage
By using ZeroMarkup.pk, you agree to use the website only for lawful purposes. You must not misuse the website, attempt unauthorized access, interfere with its functionality, or use it in a way that may harm our website, business, or other customers.
2. Product Information
We make reasonable efforts to ensure that product names, descriptions, images, specifications, prices, and availability are accurate. However, minor variations in product color, packaging, appearance, or specifications may occur.
Product images may also appear slightly different depending on your device or screen settings.
3. Prices
All product prices displayed on ZeroMarkup.pk are subject to change without prior notice. We reserve the right to correct pricing errors, update product prices, or modify promotional offers when necessary.
4. Placing an Order
When you place an order, you are making a request to purchase the selected products. An order may be subject to verification before it is accepted and processed.
We reserve the right to cancel or refuse an order in situations including, but not limited to:
- Incorrect or incomplete customer information
- Product unavailability
- Incorrect pricing or listing information
- Suspected fraudulent or unauthorized activity
- Delivery limitations
5. Order Confirmation
After placing an order, you may receive an order confirmation through the contact information provided during checkout. Order confirmation does not necessarily guarantee that the order has been shipped.
6. Payment Methods
ZeroMarkup.pk may offer payment options including Cash on Delivery, EasyPaisa, JazzCash, and Bank Transfer. Certain payment methods may be available only for eligible orders or locations.
For prepaid orders, payment must be verified before the order is processed for shipment.
7. Delivery
We aim to process and deliver orders within the estimated delivery time provided at checkout or through our customer support channels. Delivery times may vary depending on location, courier availability, weather, public holidays, or other circumstances beyond our control.
Customers are responsible for providing a complete and accurate delivery address and contact number.
8. Order Cancellation
Customers may request cancellation before an order has been dispatched. Once an order has been shipped, cancellation may no longer be possible and the applicable return or refund policy may apply.
9. Returns and Refunds
Returns and refunds are handled according to our Return & Refund Policy. Customers should review that policy for eligibility requirements, applicable time limits, and the process for requesting a return or refund.
10. Damaged, Defective, or Incorrect Products
If you receive a damaged, defective, incorrect, or significantly different product, please contact our support team within the applicable period stated in our Return & Refund Policy. We may request order details, photographs, videos, or other information to verify the issue.
11. Customer Responsibilities
Customers are responsible for providing accurate information during checkout and for ensuring that someone is available to receive the order when required.
Customers must not place fraudulent, intentionally misleading, or unauthorized orders.
12. Intellectual Property
Unless otherwise stated, the content available on ZeroMarkup.pk, including text, graphics, logos, images, website design, and other materials, is owned by or licensed to ZeroMarkup.pk and may not be copied, reproduced, modified, or distributed without appropriate authorization.
13. Third-Party Services
Our website may use third-party services such as payment providers, courier companies, analytics services, or other service providers. Their services may be subject to their own terms and policies.
14. Website Availability
We aim to keep ZeroMarkup.pk available and functioning properly, but we do not guarantee that the website will always be uninterrupted, error-free, or available at all times.
15. Limitation of Liability
To the extent permitted by applicable law, ZeroMarkup.pk will not be responsible for losses resulting from circumstances beyond our reasonable control, including delivery delays, technical failures, service interruptions, or events outside our control.
16. Changes to These Terms
We may update or modify these Terms & Conditions from time to time. Any updated version will be published on this page. Your continued use of the website after changes are published constitutes acceptance of the updated terms.
17. Contact Us
If you have any questions regarding these Terms & Conditions, orders, payments, delivery, or other website services, please contact the ZeroMarkup.pk support team through our website.