Privacy Policy
At ZeroMarkup.pk, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit or use our website.
Information We Collect
When you place an order, create an account, contact us, or use our website, we may collect information such as:
- Full name
- Phone number
- Email address
- Shipping and delivery address
- Order and transaction information
- Information you provide when contacting customer support
How We Use Your Information
We use the information we collect to:
- Process and deliver your orders
- Confirm and communicate order details
- Provide customer support
- Process payments and verify transactions
- Improve our website, products, and services
- Prevent fraud, abuse, and unauthorized activity
- Send important service or order-related notifications
Payment Information
Depending on the payment method you choose, payment may be completed through Cash on Delivery, EasyPaisa, JazzCash, or Bank Transfer. We do not request or intentionally store confidential authentication information such as your payment PIN, password, or OTP.
Cookies
ZeroMarkup.pk may use cookies and similar technologies to improve website functionality, remember preferences, maintain shopping-cart information, and understand how visitors use our website.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
Information Sharing
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers, such as delivery and payment service providers, when required to process and deliver your order or provide requested services.
Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss. However, no method of transmission or electronic storage can be guaranteed to be completely secure.
Order and Account Information
If you create an account or place an order, we may retain relevant information as necessary to provide our services, maintain order records, resolve customer-service issues, and comply with applicable requirements.
Third-Party Services
Our website may use third-party services for payment processing, delivery, analytics, security, or other functionality. These providers may process information according to their own privacy policies and applicable terms.
Children's Privacy
Our website is not intended to knowingly collect personal information from children. If you believe that a child has provided personal information to us without appropriate permission, please contact us so that we can review and take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, or applicable requirements. Any updated version will be published on this page with the revised information.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact the ZeroMarkup.pk support team through our website.